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Summer Camp 2020 FAQs

Camper Cancellations & Refunds

Which Levine JCC Summer Camps are operating for Summer 2020 and which camps are suspended for Summer 2020? 

The following Summer Camps are operating for Summer 2020:
Traditional K-5th Camp Mindy: June 22 - August 7
Cultural Arts Camp: June 22 - August 7
Tennis Camps: June 15 - August 7
Renaldo's Sports Agility Camp: June 15 - 19

The following Summer Camps are suspended for Summer 2020: 
Camp Katan & I'm a Big Kid Now
Teen Camp, CIT/LIT Camp, Athena's Path
Sports Specialty Camps: JLAX, All Sports Camp, Soccer Skills Camp, Dell Curry Basketball
AM/PM Care for all camps, Preview Camps, Encore and Finale Camps

If I am currently registered for a camp program that is operating, but I have made the decision to cancel, who do I contact? 

All cancellations must be received in writing by May 31st in order to receive a full refund.  As of June 1st, all cancellations will be held to our Camp Cancellation Policy. Cancellations will not be accepted over the phone. To cancel your registration, please send an e-mail to Doreen Sparks, Youth and Camp Administrator: Doreen.Sparks@charlottejcc.org

What is the Levine JCC Camp Cancellation Policy? 

For refund requests made after May 31, 2020, $75 per week or your deposit (whichever is greater) is non-refundable. Any adjustments made to camp selection after May 31, 2020 will result in a $75 per week charge (added weeks not subject to charge). No refunds will be made for absences or withdrawals during camp sessions.

Can I use credits on my Levine JCC account to pay for Summer Camp?  If so, what is the process? 

Yes, you may use your Levine JCC program credits toward your specific Summer Camp balance.  Please email Kristi.Fallowes@charlottejcc.org indicating the Camp participant’s name & the amount of the Levine JCC credit that should be applied to the Summer Camp balance.

My camp has been suspended, when will I receive my refund and do I need to contact anyone?

In the coming days we will begin to process camp refunds. Depending upon your payment method, it could take up to 3 weeks to receive your refund.  Camp Katan and Teen Camp refunds will be processed automatically, no action is needed.   Sports Specialty Campers have alternative options for camps and will, therefore not receive an automatic refund.   If you know you are cancelling, all cancellations must be received in writing by May 31st in order to receive a full refund.  As of June 1st, all cancellations will be held to our Camp Cancellation Policy. Cancellations will not be accepted over the phone. To cancel your registration, please send an e-mail to Doreen Sparks, Youth and Camp Administrator: Doreen.Sparks@charlottejcc.org

I am currently registered for Camp Mindy and would like to make a change to my current registration, who do I contact?

Please send an email to Mark DiDonato, Senior Director of Youth and Camp Programs at Mark.Didonato@charlottejcc.org and we will evaluate if we have space to accommodate your change request.  Priority will be given to families who are currently registered and would like to add weeks. 

My camp has been suspended. Do I have any alternative registration options for other camps? 

Priority will be given to families who are currently registered and whose camps have been suspended. We will honor our commitment to all K – 5th graders who are currently registered for camp. These campers will receive priority in their placement to another camp program that is operating.  A member of the LJCC Camp Staff will be contacting families to whom this situation applies in the next two days. If you have not yet received a call from a Levine JCC camp Staff member to go over your options, please email ljcccamps@charlottejcc.org

What if I have children in camps that are operating AND camps that are suspended.  How does the refund process work?

If you have multiple children signed up for a Summer Camp program we are operating and have a remaining balance, the funds will be used to pay off your remaining balance.  After the funds are applied, you will either receive a refund or have a remaining balance. Please remember, you can check your Camp Minder account to view all billing information.

For camps that are opening, when will camp payments begin again?

We will begin processing camp payments on June 5th.  Follow up payments will be made on July 5th and August 5th.  All camp payments must be completed by August 7th. If the revised payment schedule poses a challenge for you, we look forward to discussing alternative payment options with you, please contact the Scholarship Committee at scholarship.committee@charlottejcc.org 

I haven’t registered for any Levine JCC Summer Camps.  What are my options?

We are not accepting applications for LJCC Summer Camps at this time. All new registrations received will be added to our wait list. As of June 1st, we will evaluate our availability for new camper registration. Based on availability, only active Levine JCC members will be eligible for new camper enrollments.  After June 8th, we will enroll waitlisted campers based on availability.  Please visit www.charlottejcc.org to view options for Summer Camp 2020. 

What is the refund policy if my child’s camp gets cancelled because someone contracted COVID-19?

If the LJCC makes the decision to suspend operation of Camp at any point in the summer, you will receive a pro-rated refund for the affected portion of the Camp Season.

Camper & Staff Safety Measures 

Will you be taking my child’s temperature every day? If so, when? How will you be implementing screening procedures?  

Our daily drop-off and pick up procedures have been modified to include protocol screening questions and temperature screening for all Staff and Campers. Additionally, parents will not be permitted to exit their vehicles during drop-off nor pick-up. This protocol will help to ensure of a greater likelihood that those who attend camp each day are healthy. While we know that some who are infected with COVID 19 can be asymptomatic, we also know that those who are symptomatic are more likely to be infected. Therefore, this screening is a means by which we will limit the exposure through known, effective measures.

Will I have to sign a waiver?

Yes, our insurance company has prescribed waivers and these have been adopted by Shalom Park leadership to ensure that every participant in our programs understands the protocols, procedures, and risks of participation. Each camper will need (1) waiver signed prior to their first day of camp.  The waivers will be located in your Camp Minder forms. You can fill it out, print and sign the signature line.  The e-signatures WILL NOT be accepted. You must print and sign these forms. Click here to view the Minor Waiver Form.

Will my child be able to receive their medication at camp?

Yes, as we do each year, the LJCC Summer Camps employ a Nurse. The nurse’s office will ensure for the regular distribution of prescribed medication. We will not administer medication that does, or is intended to, mask a fever in order to bypass the protocol.

If my child has mild asthma will they be able to attend camp?

The CDC has issued guidelines for at-risk individuals. Those who are at risk will not be able to pass the Shalom Park protocol and thus cannot attend camp. Parents must determine whether or not their child is at-risk as per the CDC Guidelines.

What happens if my child gets sick at camp?

If your child becomes ill while at camp we have an isolation protocol. They will be cared for by our staff in isolation until you come to pick them up. In instances of illness, parents will be required to pick their child up within one hour of being notified of their illness.

If my child gets sick, what are the requirements for them to return to camp (i.e.- doctor’s note)?

If you have any symptoms of illness, you will not be able to pass the protocol. If you have not had a COVID 19 test to determine if you are still contagious, you can return to camp after these three things have happened:

You have had no fever for at least 72 hours (that is three full days of no fever without the use of medicine that reduces fevers)
AND
Other symptoms have improved (for example, when your cough or shortness of breath have improved)
AND
At least 10 days have passed since your symptoms first appeared

If you have had a COVID 19 test to determine if you are still contagious, you can return to camp after these three things have happened:
You no longer have a fever (without the use of medicine that reduces fevers)
AND
Other symptoms have improved (for example, when your cough or shortness of breath have improved)
AND
You received two negative tests in a row, at least 24 hours apart. Your doctor will follow CDC guidelines.

What procedure is in place if a staff member or camper becomes sick?

• We will notify local health officials, staff, and families immediately of a possible case while maintaining confidentiality as required by the Americans with Disabilities Act (ADA)
• We will close off areas used by anyone suspected of illness and will not use them again until cleaning and disinfection has occurred. We will ensure safe and correct application of disinfectants and keep disinfectant products away from children.
• We will inform those exposed to a person with COVID-19 to stay home and self-monitor for symptoms, and follow CDC guidance if symptoms develop.
• We will monitor State and local health department notices daily about transmission in the area and adjust operations accordingly.
• In the event a person diagnosed with COVID-19 is determined to have been in the building and poses a risk to the community, we will determine whether or not closing for a short time (1-2 days) for cleaning and disinfection is necessary.
Additionally, 
• We will employ a roster of trained back-up Counselors in case of illness.
• We have designated a staff person to be responsible for responding to COVID-19 concerns.

Will staff be required to wear masks?

All LJCC Staff will be required to wear masks when they are unable to ensure that they can keep six feet of social distance from any camper or other member of our Staff. Therefore, the vast majority of the camp day! There will be moments when removal of a mask is prudent, necessary, or safe to do so. These moments will likely be infrequent, and the decision as to whether or not to wear a mask will be conservatively applied. 

Will my child have to wear a mask at camp?

Your child will need to bring a mask to camp each day. They will need to wear a mask upon arrival each day until their health check and protocol is passed. They will also wear it from time to time when we are unable to safely social distance. These times will be infrequent.

How will children remain hydrated over the summer on hot days? Can they use the water fountain?  

Our health and safety enhancements include the water fountains. The mouthpieces will not be in use for the foreseeable future. There are touchless bottle fillers on our water fountains. These will be operational and will be disinfected frequently. Every Camper will be required to bring their own reusable water bottle each day. If you forget one, we will charge one to your account and your child will bring that water bottle home for use throughout the remainder of the summer. 

Will my child have to reapply sunscreen by themselves?

Yes, your children will need to reapply their own sun screen this summer. Your child’s counselors will coach them on this process, visually observe them applying sun screen, and help them to build this important life skill. Won’t it be amazing when they have this skill to use at home?!

Should my child bring their own hand sanitizer to camp?

The best prevention for contracting COVID 19 from a hard surface is hand-washing. Your children will wash their hands many, many, times each day. Hand sanitizer will only be used in instances where your child touches something and is unable to wash their hands in a short period of time. Your child’s counselors will have small quantities of hand sanitizer. If you would like for your child to have their own individual bottle, you can send it with them.  However, again, our focus will be on frequent hand washing.

Will staff receive additional safety training?

All LJCC Staff will be required to attend training sessions specific to COVID 19, our health and safety protocols related to COVID 19, and how to ensure for greater health and safety, prior to their first day of work. It will include the entire CDC Guidelines for Camps.

What happens if a child or staff person in my child’s camp group gets COVID -19?

Please see the requirements prior to return in the question above: If my child gets sick, what are the requirements for them to return to camp (i.e. - doctor's note)?

I have more than one child at Camp Mindy this summer.  What happens if one of my children does not pass the temperature check of the health screening,  but my other child passes?

If your child’s temperature is at or above 100.4 they do not pass the temperature check of the health screening and will not be permitted to attend camp.  Children from the same family are screened individually and as long as the camper(s) can pass the three protocol questions (link) the child(ren) may attend camp.  Campers must be fever free, without medication, for 72 hours before returning to camp and pass the three protocol questions (link).   

What other healthy hygiene practices will be implemented this summer?

  1. Counselors will teach and reinforce washing hands and covering coughs and sneezes among children and staff.
  2. Counselors will teach and reinforce use of cloth face coverings among all staff, and all campers when necessary. Face coverings will be most essential in times when physical distancing is not possible.
  3. Staff and Children will be frequently reminded not to touch the face covering and to wash their hands
  4. Information will be provided to all staff and Campers on proper use, removal, and washing of cloth face coverings.
  5. We will have adequate supplies to support healthy hygiene behaviors, including soap, hand sanitizer with at least 60 percent alcohol (for staff and older children who can safely use hand sanitizer), tissues, and no-touch trash cans.
  6. We have posted signs on how to stop the spread of COVID-19, properly wash hands, promote everyday protective measures, and properly wear a face covering.

Facility Safety Measures

What are you doing to prevent someone from bringing COVID-19 into camp?

We recognize, just as does every business and individual, that we will not be able to ensure with 100% certainty that COVID 19 is or is not transmitted within our programs, services, or facilities. We also recognize that there are individuals who are symptomatic and others who are asymptomatic. We also recognize that there are those who are spreading the virus when they are pre-symptomatic. Therefore, we are taking every possible measure to mitigate the spread of the virus including: Staff and Member education, protocol screening, temperature Screening, travel restrictions, as well as enhanced cleaning and disinfection measures, limited group sizes, and regularity of counselors and campers assigned to each camp group. These measures all align with CDC and NCDHHS recommendations.

What are your plans to clean and sanitize camp?

All LJCC facilities and equipment will be sanitized and disinfected between use by each group and with great frequency each day.

Will you be cleaning areas and supplies in between groups?

Yes. Spaces and equipment used will be disinfected between each group of campers.

How will you be cleaning these areas and supplies?

These will be disinfected with a product on the approved list of COVID 19.

Will there be medical personal on site?

Yes, as we do each year, the LJCC Summer Camps employ a Nurse.

Summer Camp Structure & Activities 

Will drop-off and pick-up look different this summer?

Yes, it will! In order to be able to check temperatures, implement our screening protocol, and practice appropriate social distancing; we will stagger drop-off/pick-up times and drop-off/pick-up locations.  Drop off locations will be announced in a letter that will go out with carpool numbers.  Each drop off location will be divided into Group A and Group B.  Drop off times for Group A will begin at 8:00am and Group B drop off will begin at 8:30am.  Pick up times will begin at 1:00pm for our Half Day programs, and in the afternoon, Group A begins at 3:30pm and Group B begins at 4:00pm.  Groups will be assigned by family and the group your campers are assigned to will be listed on your carpool numbers which will be mailed home. It is very important that you do not arrive early or late to your scheduled drop off/pick up times. Early or late arrivals to scheduled drop off / pick up times will result in a delay for you and your camper. Each day, at drop off, you will arrive at your carpool spot, campers will have their temperatures taken, and parents and their campers will be asked 4 protocol screening questions. Once campers pass the screening protocol, they will be able to exit their car and will be walked to their camp groups.  Parents must remain in their cars at all times. 

Can my child arrive late to camp? Can my child be picked up early?

Late arrivals and Early departures from the camp day are inevitable needs for parents. This will be possible; however, it will be time consuming and will require advance notification to speed the process. Parents must notify the Camp Administrative team in writing of the request to Doreen.Sparks@charlottejcc.org and your child will be brought to Camp Administrative office. You will drop them off / pick them up curbside and a member of the Staff team will walk them to / from their camp group. 

Can my child carpool with another family?

No. If you do, you will not be able to pass the protocol screening questions.

Will there be walk-up drop-off and pick-up?

No. In order to mitigate possible means of transmission, we will not allow drop off nor pick up outside of the carpool line.

Will the camp structure look different (swim, specialties, etc) then years past?

Yes, in order to adhere to the CDC guidelines we have altered the Camp program as follows: 
1. Camper and staff groupings will be as static as possible. The same group of children will remain with the same staff each session, each day, all day; for young children, and as much as possible for older children.
2. We will restrict mixing between groups of Campers.
3. We have cancelled all off-site field trips, inter-group events, and off-site extracurricular activities
4. We have limited gatherings, events, and on-site extracurricular activities to those that can maintain social distancing, support proper hand hygiene, and have restricted attendance to the maximum group size as determined by the current phase of the NC plan.
5. We have restricted all nonessential visitors, volunteers, and activities involving other groups at the same time. No members will be permitted access of facilities allocated to Camp during Camp hours.
6. When seated for lunch or another activity, Campers will, whenever possible, sit at least six feet apart.
7. We have staggered use of communal spaces such as dining facilities and will disinfect in between use.
8. Children will be required to bring their own lunch, with their own eating utensils. Their lunch will need to include an ice pack if there is a need to keep items cool.
9. Drop off and pick up will be staggered with varied arrival and drop-off times and / or locations, direct contact with parents will be limited as much as possible.
10. The Camp Mindy Playground will not be in use.
11. Group Sports with shared equipment will not be possible during NC Phase 2.
12. Swimming Lessons will be modified, more details to come in a few weeks.

Will camp be providing special outside entertainment such as magician, Mad Science, etc.?

We will only provide special outside entertainment when we can ensure social distancing from the entertainment as well as between groups of campers.

Will there be swim lessons/free swim?

Our Campers will have access to the Bubble Pool and The Star Pool between 10:00am – 3:00pm daily. There will be no member access to our outdoor aquatics facilities during these times. The LJCC Camp and Aquatics Staff are hard at work determining how to best meet your children’s needs for both free swim, a vital part of every child’s summer; and swimming proficiency, in order to ensure their health and water safety. We know that many children were unable to take their spring swimming lessons, thereby they are less proficient entering summer than in prior years. We recognize the importance of swimming lessons and are working to determine how we may be able to provide this important program.

What is your rain plan? Will there be camp if it rains? 

Yes, we have secured more indoor space on the Shalom Park campus. These spaces, primarily in the Gorelick and Bernstein buildings, will be used for each Camp group’s “home base / cabin” for use in case of rain / to cool off. However, we know that small, confined indoor spaces can be an increased source of transmission for COVID 19. Therefore, we will minimize the use of indoor spaces throughout the summer. 

Will there still be sports offered at camp as a specialty?

Yes, however it will look very different this summer. Sports will not be group sports that require kids to be physically close to one another or to touch common equipment (i.e. Basketball, Football, Four Square), and instead will focus on activities that enable social distancing and individual equipment (Disc Golf, Relays, invented games, etc)

Will each group still have a late-night activity? 

Unfortunately, no. The Camp day will begin at 9:00am and end at 4:00pm this summer. We have made this change to ensure we are able to adhere to the CDC guidelines for camper / counselor exclusivity by group, as well as to limit the hours of potential exposure in group settings. We look forward to returning our late night program in future summers.

Will there be field trips?

No, field trips are not recommended within the CDC Guidelines

Will there still be canteen?

Yes! Canteen will be a part of every camper’s experience this summer. It will, however, look different. Your child will not come up to the “window” to select their item. The Counselors will distribute individually packaged items to each child in a manner that minimizes touch and maximizes cleanliness.

Will there still be pizza Friday?

Yes! Pizza Friday will be a part of Camp this summer. As always, parents have the option of ordering Pizza for their child each Friday. You will need to determine your comfort level with your child eating from Hungry Howie’s delivery, which is then distributed by our Camp Staff in individual, pre-packaged servings while wearing gloves and masks.

Will my child be able to use the playground?

No, use of our Playground is not recommended within the CDC Guidelines

How will bathrooms and changing rooms be different this summer?

Bathrooms and changing rooms will be restricted to use by one camper group whenever possible, and will ensure that the maximum group size does not exceed the NC State order’s current phase. They will also be disinfected between each use.

Camper Group Information 

How will groups be created?

In order to guarantee the optimal experience for children enrolled in camp programs at the LJCC, group sizes are limited and size limits will be strictly observed. This summer, Group size maximums will be 10 campers and 2 to 3 counselors. Furthermore, our Camp Leadership will build groups to minimize changes to the group setting (i.e. limiting kids in and out each week.)

As with every summer, Camp administrators will place children in the group that best serves each child’s developmental needs. Staff will use the child’s date of birth, gender, and the number of camp weeks for which the child is registered to determine the most appropriate placement for each child. The final decision will be made by the Camp Administrative Staff. Parents will be notified of group assignments in the days prior to the start of the camping.

How many kids will be in a group? How many counselors per group?

Group size maximums will be 10 campers and 2 to 3 counselors.

Can I request a friend?

No friend requests will be accepted, as has been our practice in past years.  

Will my child be able to interact with other children not in his/her group?

This interaction will be extremely infrequent and will most likely occur in passing, during free swim, or at an “in-house” entertainment program, all at a social distance of six feet or greater.

What will social distancing look like for my child?

LJCC Camp programs have always been built around developmentally appropriate practice. Social distancing is not a developmentally appropriate expectation for any child under the age of 12, and especially the younger children (under 7). Therefore, we expect that your child will be at a distance of less than 6 feet of another child, neither of whom will be in a mask, at many times this summer. Our Camp Staff will remind campers frequently to social distance, but we know that it will not always occur. At times when there is a greater likelihood that they will be passing other groups (i.e. while moving around the campus or when changing in a bathroom), they will wear masks. Our programs will not encourage activities that place campers in less than 6 feet of one another for prolonged periods, or that occur in confined indoor spaces for prolonged periods to minimize known sources of transmission.

Where will my child eat lunch?

Each group will be assigned a space where they will be able to social distance from other campers and other camp groups.

Is there a different lunch policy?

Children will be required to bring their own lunch, with their own eating utensils. Their lunch will need to include an ice pack if there is a need to keep items cool. If food is offered at any event, we will have pre-packaged servings for each camper. No buffet or family-style meals will be served. Children will not be permitted to share foods nor utensils.

Can my camper bring a cell phone or other electronic device?

There will be no electronic devices, toys, books, nor other games or learning aids permitted to be brought to camp this summer.

Other FAQs

Why will you be offering Camp Mindy, but not Camp Katan?

LJCC Camp programs have always been founded upon developmentally appropriate practice. Two of the key methods of mitigating the spread of COVID 19; social distancing and the wearing of face masks, are not a developmentally appropriate expectation for any child under the age of 12, and especially the younger children we serve in Camp Katan. Therefore, as we worked to determine the likely frequency at which we could reasonably expect that your child would be at a distance of less than 6 feet of another child, neither of whom would be in a mask, we did not feel that we could meet the recommended CDC Guidelines for our Camp Katan program.

If we have just moved to the Charlotte area, will my child still be allowed to attend camp?

If you have recently moved to Charlotte, your child can attend camp when they can successfully pass the protocol screening questions AND NC must be in Phase 3 of the Governor’s plan. It is highly unlikely that these will both occur prior to the end of Camp, August 7, 2020.

Will my grandchildren, who are staying with me for the summer, still be able to attend camp?

If your Grandchildren do not live in Charlotte, they may only attend camp when they can successfully pass the protocol screening questions AND NC must be in Phase 3 of the Governor’s plan. It is highly unlikely that these will both occur prior to the end of Camp, August 7, 2020.

What are the Jewish dietary laws?

Kashrut is the Jewish dietary laws.  They represent both the rationale and the laws regarding what traditional Jews are and are not permitted to eat.  Contrary to popular belief, kashrut has nothing to do with rabbinic blessings or health codes.   The Torah associates kashrut with holiness. 
All pork products are not kosher
All shellfish – including shrimp and lobster – are not kosher
Meat and milk products cannot be used together or eaten at the same meal

II. RESPECT FOR CHARLOTTE JEIWSH COMMUNITY TRADITION
Jewish Community Center food policies abide by the traditional laws of Kashrut.  By doing so we seek to provide a program environment that can be supported by the broad spectrum of Jewish lifestyles in our community, and that is comfortable for all participants.
All participants help create a mutually respectful day camp program by adhering to all Jewish Community Center policies
III.THE DO’S & DO NOT’S FOR PREPARING YOUR CHILD’S LUNCH 
All lunches, snacks and drinks served at The Mindy Ellen Levine Day Camp must adhere to the Jewish dietary laws of our community.
For those who send lunch from home, we rely on you to help us respect Jewish dietary laws by adhering to these simple guidelines:
All fruits and vegetables are acceptable with any lunch, meat or dairy.
All Meat must be Kosher
Foods are Kosher if they have special Kosher symbols on the package. 
Any foods with one of the aforementioned symbols followed by or including a (d) or (D) is an indication that the food is dairyDo not serve these foods with meat products
Any food with one of the aforementioned symbols followed by or including a (p) or (P) means that the food is parve.  This means the food is neither meat nor dairy and, therefore, can be part of any lunch (i.e. eggs are parve and can be served with any meal).
All dairy products are considered Kosher.
Please, Do Not Do The Following:
Do Not – Send lunches with any variety of pork or shellfish
Do Not – Pack lunches with meat and dairy products together.
For example:  this means you should not pack a turkey sandwich with chocolate pudding for dessert; or you should not pack a Turkey and cheese sandwich.
Do Not – Send lunches from fast food restaurants.  Such food is usually not kosher.
To assure that meat and milk lunches are not mixed, campers will not be allowed to share their lunches with others.

 

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